Health Insurance Terms and Definitions

One of the biggest problems for most people is simply understanding the health insurance benefits that they have. For the most part, health insurance policies try to be user-friendly in their wording, but many people are just not familiar with medical and insurance terminology.Most health insurance policies also provide something similar to a cheat sheet which gives the basic outline of policy coverage and covers the most common medical services. However, you need to be sure that you understand the different things that are excluded under your plan. Many health insurance plans provide limited benefits for services such as mental health, chiropractic services, and occupational health. Even physical therapy and home health care are often limited to a certain number of visits per year.Co-payment or Co-payA co-payment is a pre-determined amount that you must pay a medical provider for a particular type of service. For example, you may be required to pay a $15 co-payment when you visit your doctor. In this instance, you must pay $15 to the doctor’s office at the time of the visit. Normally, you are not required to pay any additional fees — your health insurance company will pay the rest. However, in some cases, if your health insurance policy specifies it, you may be responsible for a co-payment and then a percentage of the remaining balance.DeductibleA deductible is the amount of your medical expenses you must pay for before the health insurance company will begin to pay benefits. Most health insurance plans have a calendar-year deductible which means that in January of every new year the deductible requirement starts over again. So, if your calendar year deductible is $1500, as long as your medical expenses for the current year do not exceed $1500 the insurance company pays nothing for that year. Once January of the new year starts, you have to begin again to pay for $1500 of your own medical expenses.CoinsuranceCoinsurance (or out-of-pocket expense) is the amount or percentage of each medical charge that you are required to pay. For example, you may have a $100 medical charge. Your health insurance company will pay 80% of the charge and you are responsible for the additional 20%. The 20% is your coinsurance amount.Coinsurance accrues throughout the year. If you have a large number of medical charges in one year, you may meet the coinsurance maximum requirement for your policy. At that point, any covered charges will be paid at 100% for the remainder of the calendar year.Stop loss or out-of-pocket expense limitSometimes you will hear the out-of-pocket expense limit referred to as your stop loss or coinsurance amount. Basically, this is the amount you will need to pay out of your own pocket per calendar year before the health insurance company pays everything at 100%.You will need to check your policy because many policies that require co-payments do not allow these co-payments to go toward the out-of-pocket amount. For example, you may have reached your out-of-pocket maximum for the year, so if you are admitted to the hospital you may pay nothing. However, since you have to pay a $15 co-payment every time you visit the doctor, you will still have to make this co-payment.Lifetime maximum benefitThis is the maximum amount that the health insurance company will pay toward your medical expenses for the lifetime of your policy. Generally, this amount is in the millions of dollars. Unless you have a very severe condition, you will not likely exhaust this amount.Preferred Provider OrganizationA Preferred Provider Organization (also known as a PPO) is a group of participating medical providers who have agreed to work with the health insurance company at a discounted rate. It’s a win-win situation for each side. The insurance company has to pay less money and the providers receive automatic referrals.In most health insurance policies, you will see different benefit levels depending on whether you visit a participating or nonparticipating provider. A PPO plan provides more flexibility for the insured person because they can visit either a participating or nonparticipating provider. They just receive a better price if they use a participating one.Health Maintenance OrganizationA Health Maintenance Organization (also known as an HMO) is a health insurance plan which restricts you to only using specified medical providers. Generally, unless you are out of the area of their network, no benefits are payable if you go to a nonparticipating physician. Typically, you are required to select one main doctor who will be your Primary Care Physician (PCP). Any time you have a health problem, you must visit this doctor first. If they feel that you need it, they will refer you to another network provider. However, you cannot just decide on your own to visit a specialist; you must go through your PCP.Medically necessaryYou will see this term in all health insurance policies, and it is a frequent cause of denied claims. Most insurance companies will not cover any expenses that they do not consider medically necessary. Just because you and/or your doctor consider something medically necessary, your health insurance company may not. For this reason, you always need to verify that any costly procedures you are considering will be covered.Routine treatmentRoutine treatment is generally defined as preventive services. For example, a yearly physical examination that you have on a regular basis is generally considered to be routine. Many of the immunizations that children and adults receive fall under this classification. Some insurance companies provide limited coverage for routine treatment; others provide no benefits at all.Pre-existing conditionA pre-existing condition is a condition that you acquired and/or received treatment for prior to the effective date of your current health insurance policy. Health insurance companies vary on how they treat pre-existing conditions. Some companies will not give you coverage at all if you have certain chronic pre-existing conditions. Others will give you coverage but will not provide any benefits for a period of time — usually from 12-24 months. Still, other health insurance companies will specifically exclude a pre-existing condition from a policy and will never provide any benefits for that condition.Be sure that you are very clear on the pre-existing limitations of your policy so that you are not unpleasantly surprised when you visit your doctor.Explanation of BenefitsThis is the form that the health insurance company sends you after they complete the handling of your claim. It details the bill they received and how they processed it. It is commonly called an EOB.Coordination of BenefitsIf you are eligible for benefits under more than one health insurance plan, your various health insurance companies will need to coordinate benefits. This insures that no more than 100% of the total charge is paid. There are many variations on how this situation can occur. In general, the primary company makes their payment first. Then you file a copy of the charges with the secondary company along with a copy of the Explanation of Benefits (EOB) from the primary company. The secondary company usually picks up the remainder of the bill.Participating providerA participating provider is a medical provider who has signed a contract with a health insurance company or health insurance network to charge pre-determined rates to patients who are in the network.Nonparticipating providerA nonparticipating provider is a medical provider who does not have a contract with a particular health insurance company or network. If you use a nonparticipating provider, you will generally pay a larger portion of the bill. In some cases, you may be responsible for the entire bill.Limited benefit plansThese are not considered to be comprehensive medical insurance plans. Instead, they provide very specific, limited benefits for different types of services. For example, they may provide a flat rate for each day you stay in the hospital or pay a limited amount for each surgical procedure that you have.Typically, they are marketed toward people who cannot afford or are unable to obtain more comprehensive coverage due to pre-existing health conditions. Or, they may be geared toward people who have high-deductible plans. The good thing about these plans is that they generally pay in addition to any other coverage you may have. Therefore, no coordination of benefits is required.If this is your only coverage, be aware that you will usually have to pay a large portion of any bill as these limited plans do not usually pay large amounts per day. For example, it may actually cost you $1000 a day to stay in the hospital. If your limited benefit plan pays you $200 a day for each day you spend in the hospital, you will be personally responsible for the remaining $800 per day.Medicare supplement plansPeople who have Medicare often choose to purchase a Medicare supplement plan as Medicare does not usually cover medical charges in full. Medicare continues to change and add new options but, in general, a supplemental plan pays the balance of the medical charges after Medicare pays its portion. For example, most Medicare supplements will pick up the Medicare deductible.Some policies also pay for some of the charges that Medicare may not cover. There are many different policy variations. If you are not sure what you are purchasing, consider contacting a broker that assists senior citizens.

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Getting A More Affordable Health Insurance Rate – These Will Help A Great Deal

There are things that will make a huge difference on your health insurance rate. However, most of them will require some form of adjustment, commitment and/or research on your part. If you are ready to do these, here are things that will help you save a great deal.1. You will as well attract a more affordable health insurance rate if you have a healthy routine. The quality of your diet will sooner or later have an effect on your health insurance rate. Removing fats, cholesterol and high carb from your diet will make it easier for you to maintain the ideal weight, live a healthier life and, as a result, attract cheaper health insurance rates.In the same way, you will be healthier and therefore have to see the doctor less if you are committed to exercise up to thirty minutes daily.2. Even though you are advised against self-medication, there are situations where you shouldn’t visit a doctor. Clear examples are viral infections like flu for which your doctor can really do nothing. It’s generally known that doctors can’t do you much good if you have a viral infection.If your doctor cannot do anything about a health condition then I think it is unwise to spend about $100 to see him or her. Other instances are minor bruises that just simple first aid will handle properly.If you don’t know these simple things take out time to read books on them especially if you have little kids. There are many things that you can (and should) handle if you have invested the time to learn and also have a well-equipped first aid box.However, if you don’t know what to do, go ahead visit your doctor. But, please, know your limits and be aware that there are situations you must refer to a doctor even if you know what to do. You are not permitted by law to attempt some things except you’re a certified medical practitioner even if you know what to do. Having the right balance is necessary in this and such matters. If you do this right you will pay less in health insurance and at the same time not endanger lives.3. There are individuals who are not eligible for special health insurance for low-income earners and at the same time find it very difficult to pay for regular health insurance. If you’re among such individuals, you’ll benefit greatly if you get a discount medical card.A discount medical card makes you eligible to use a network of doctors who are contracted to give card carriers health care services at a lower rate. This card is not managed by insurance companies.It is as well a great alternative for individuals who may have a pre-existing health condition that will make them uninsurable with most health insurance schemes or make them get high health insurance premiums. No one is declined for any reason.Just pay your monthly fee and you’ll have access to a network of doctors who will bill you less for their services.4. This shouldn’t be a problem for most individuals but we’ll still have to talk about it…Apart from the fact that you are putting your life in danger, using banned or unregistered drugs will increase you health insurance premium. And where the use of certain drugs is legally approved, misusing them will also make you spend more on health insurance rates.Self medication should be avoided both for the serious implications to your health and health insurance rates.5. Believe it or not, your driving culture can have a negative effect on your health insurance rate. Rough driving charges and other traffic offences can effectively add to your health insurance premium. An individual who drives roughly might make a health insurance claim soon as they are more likely to require medical attention.You will reduce your health insurance rates if you cultivate a good habit behind wheels. Sports cars and super bikes will increase your premium since they make you a higher risk. The higher probability of an accident means you could be injured and need to make a health insurance claim.As you do all the above, don’t forget to get and compare from five or more sites.A quotes site could return quotes that show a range of $2,000 or more between the highest quote and the lowest. And, it will take you just about 25 minutes on the whole.(Make sure you give your correct details as you fill the questionnaires on each site. Giving wrong details will return misleading results).You’ll then have to choose the best insurance quote for you from the list of quotes returned.

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Why No Dealer Website Should Be Without Automotive Live Chat Software

If you’re using your dealer websites as a marketing tool, there are certain things that it must have in order for it to serve its purpose. Some of the things that are frequently recommended are contact forms, inventory listings, and staff introduction pages. With the new age of internet marketing, it is also very important that your dealer website have an automotive live chat function.We live in a time where the new form of ‘written communication’ has become the text message, instant message, and e-mail. Hardly anyone picks up their phone unless they have to, and written letters are a thing of the past. Marketing has become mostly internet focused, and the search for anything consumers are looking to purchase begins on the internet. This rings true for everything from toasters and televisions to houses and cars. It is essential now more than ever that your dealer websites are equipped and functional for today’s technologically savvy consumer.Most dealers aim to have as much information on their website as possible to prevent customers from having any questions. Though this is an okay approach, there’s no way that you could answer every potential question that a customer may have. Also, you can’t assume that a customer is just going to pick up their phone and call you if they don’t see the answer they are looking for on your dealer website. This is where automotive live chat software becomes an essential tool.When a customer lands on your dealer website, a live chat function allows you to announce yourself to your visitor. Just a greeting, your name, and the fact that you’re there to help can speak greatly to a visitor and shows that you care about, and acknowledge their presence.An ideal dealership would be open 24 hours a day, 7 days a week to be available to all customers with all schedules and needs, but they’re not. However, your dealer website is open 24/7. If a customer has a question and it is after hours, who is going to answer it? Automotive live chat software enables a trained representative to be available at any time, day or night, to answer inquiries, collect information, and deliver the lead to your dealership. This feature ensures that your dealer websites are never left unattended, just as you would never leave your showroom or car lot unattended during business hours. Unlike your physical dealership location and staff, live chat representatives have you covered on and off business hours.These days, customers are looking for things now. They are looking for instant gratification, and they do not want to wait for anything, including an answer to their automotive inquiries. Automotive live chat enables you to reach out to your customers and provide the instant answers that they so desire.Leads produced from your own dealer website are of much better quality than those generated from third party lead sources. In order to capture these quality website leads, you need to have some sort of process in place that can track who came to your site, and what they were interested in. While analytical tracking can come in handy, there is no substitute for a real-time conversation that automotive live chat software enables you to engage in. Providing customers with an incomparable level of customer service will not only make them more willing to do business with you and provide information, but also make them more likely to pass on your dealership name to their friends and family and earn you referral business.Automotive live chat software provides a proactive solution to engaging and capturing your dealer websites’ traffic and converting them into leads and sales. Without having a fully staffed and dedicated department to take care of this on a constant, 24/7 basis, you are missing opportunity after opportunity to get more quality leads and sales that are the building blocks to any successful dealership.

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